Why Did My Order Get Returned to Sender?Updated 2 months ago

An order may be returned to sender for several reasons, such as:

• An incorrect or incomplete shipping address

• The package was not collected or was refused at delivery

• Delivery attempts failed and the carrier was unable to reach you

If your order has been returned to us, please email [email protected] with your order number. We’ll be happy to assist with reshipping or issuing a refund, depending on the situation.