Why Is My TRIO ULTRA Charging Slowly?Updated 2 months ago

If your devices are charging slower than expected with the TRIO ULTRA 3-in-1 Charging Station, here are a few things to check:

✅ Use the Right Power Adapter

• For optimal performance, use a 30W USB-C power adapter. Using a lower-wattage adapter may result in slower charging speeds.

✅ Proper Device Placement

• Ensure your iPhone, Apple Watch, and AirPods are aligned correctly on their respective charging pads. Misalignment can reduce charging efficiency.

✅ Remove Thick or Metal Cases

• Thick, metal, or magnetic cases can interfere with wireless charging. Try removing the case and see if charging improves.

✅ One Device at a Time (for testing)

• Try charging each device individually to check if the issue is with a particular pad or device.

✅ Check for Software Updates

• Make sure your devices are updated to the latest software version, as updates can improve charging performance.

If you've tried these steps and your devices are still charging slowly, feel free to reach out to our team at [email protected] — we’re happy to help!