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Why Isn’t My Apple Watch Charging on the TRIO ULTRA?Updated 2 months ago

If your Apple Watch isn't charging on the TRIO ULTRA, here’s what to check:

  • Proper Placement: Make sure the watch is aligned properly on the charging pad for the magnetic connection to work.

  • Power Supply: Confirm that the TRIO ULTRA is properly connected to a 30W USB-C power supply for sufficient charging power.

  • Magnetic Connection: Ensure there are no thick cases or accessories interfering with the charging process.

Still having trouble? Contact us at [email protected] for further assistance.

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